EPSB.ca » Our Division » Departments and Services » Information Management

Information Management

Information Management manages the Division's records, including the Student Record, and ensures the Division meets its obligations under the Access to Information Act (ATIA) and the Protection of Privacy Act (POPA). It ensures that all records are maintained in a time- and cost-effective manner to meet the Division's legislated responsibilities.

This department also provides guidelines, best practice standards and training relating to all areas of record and ATIA/POPA management, coordinates all Division ATIA requests and manages the Central Records Storage Facility.

REQUEST STUDENT RECORDS

You may need to request letters or records for Revenue Canada to support an application to Citizenship and Immigration Canada, or to register at a school outside the Division. Learn how to request letters, student records or Grade 9 transcripts.

How to Request Records under the Access to Information Act

Under the Access to Information Act (ATIA), you have the right to access records held by Edmonton Public Schools, subject to limited and specific exceptions. To get started, complete and sign the Access to Information Request form

Fees and payment

  • Personal Requests: There is no fee to access your own or your child’s personal information.
  • General Requests: A $25 initial fee is required. You can pay online or by cheque payable to Edmonton Public Schools.

How to submit your request

To complete the process online, email the completed form and any attachments to accessandprivacy@epsb.ca.

To submit your request by mail, your form and payment (if applicable) to:
Access and Privacy
Edmonton Public Schools
1 Kingsway NW
Edmonton, AB T5H 4G9

Submit a privacy complaint

If you have questions or concerns about how your personal information is being managed under the Protection of Privacy Act (POPA), we’re here to help. To request a review of the collection, use or disclosure of your personal information, please complete the EPSB Privacy Complaint Form.