Read our COVID-19 Division Re-entry Strategy for information about how we’re welcoming students and staff back into schools this September.
If you have any concerns about your child's education or something that happened at school, address them quickly and appropriately. Communicate your concerns calmly and clearly.
The first step to addressing a concern is to contact your child's teacher. The classroom teacher knows each student's strengths and needs, and can most accurately provide information on how to improve or fix the issue. You can:
If you don't feel your concern has been addressed after talking to your child's teacher, make an appointment to speak to the school principal or assistant principal. They will ask whether or not you have first spoken directly with your child's teacher. A meeting may be set up with the student, teacher, and principal to address your concern.
If a resolution is not reached, contact District Support Services. They will ask whether or not you have already spoken directly to the school principal. District Support Services provides advice and mediation to support schools, parents, community members and other educational partners.