Late and Cancelled Buses
Late yellow buses
If a yellow bus is late:
- wait at the stop for about 10 minutes
- after 10 minutes, call the carrier listed on your route schedule for an approximate arrival time
- inform your school office if a bus is late or does not arrive
- make other arrangements if the arrival time is unknown or excessively long
Track the current location of your child's yellow bus on Where's My Bus? through SchoolZone. Learn more about Where's My Bus?.
Late ETS buses
Generally, Edmonton Transit (ETS) buses are scheduled to arrive every 15, 30 or 60 minutes. If an ETS bus is late:
- wait for the next ETS bus to arrive
- make other arrangements if the arrival time is unknown or excessively long
If your child does not arrive at the stop location
If your child does not arrive home as expected:
- call your child’s school or the bus carrier
- your child’s school will contact the yellow bus carrier
- remain at home while efforts are made to locate your child
- notify the school as soon as your child arrives home
Cancelled bus service in bad weather
Buses can be late or even cancelled when the weather is extremely bad, so it is important that students:
- are dressed appropriately
- have a plan in place and somewhere to go if the bus does not arrive.
It is rare for bus service to be cancelled. When extreme weather requires bus service cancellation, you can find announcements through:
Factors that affect bus schedules
Some of the factors that can affect yellow bus schedules, include:
- weather conditions
- traffic
- road construction and repair
- frequent changes to the route that the driver must learn
- unsafe behaviour by students that requires the driver to stop
